Question: Why Has My Fitbit Stopped Working?

Why is Fitbit setup not working?

Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.

Try setting up your device again.

If you can’t set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet.

Try setting up your device again..

How long do Fitbits last?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box.

Does my Fitbit have to be fully charged to set up?

Note the device must be charged to at least 50% to set it up. For more information, see How do I set up my Fitbit device?

How do I sync my Fitbit to my iPhone?

How to pair your Fitbit to your iPhone or iPadTap the account button in the upper-right corner of the Fitbit app.Tap Set Up a Device.Select the Fitbit you want to pair from the available list. … Plug your Fitbit into its charger.Tap Next.More items…•

How do I fix my black screen on my Fitbit Charge 2?

Hold down the single button on the side of the Fitbit Charge 2 for between 10 and 12 seconds, until the Fitbit icon pops up on the screen. 3. When the icon goes away again, release the button, then unplug the USB cable from its port.

How do you cancel your Fitbit premium account?

Head to play.google.com and sign in to your Google account. On the left side menu, select My Subscriptions. Find the Fitbit app and select the “Manage” link next to it. Choose “Cancel subscription” and confirm to end your membership.

Why has my Fitbit gone blank?

To reboot, first put the device on charging, and then press and hold the button on the left of the screen for about 8 seconds. The device is ready for use when you see a smiley icon and the tracker vibrates. Another workaround to fix the black screen issue is to change the clock face in the Fitbit app.

What do you do if your Fitbit screen is black?

AlejandraFitbitPlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

Why won’t my fitness tracker turn on?

Causes of a Fitbit Not Turning On There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Often, a Fitbit device won’t turn on because of a drained battery, a problem with charging, or it might be affected by a software error.

How do I get my Fitbit back on?

Log out of the Fitbit app.Tap Log In > Forgot your password?Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. … Click the link in the password reset email. … Enter your new password and tap Set.Return to the Fitbit app and log in using your new password.

Can a Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. … Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

How do I pair my Fitbit to my phone?

Set Up Your Fitbit on an Android SmartphoneDownload and open the Fitbit app from Google Play.Tap Join Fitbit.Choose your Fitbit device. … Select Set Up.Create an account. … Fill out your personal information, and tap Save to finish your profile.Pair Your Tracker with your phone so that you can sync the activity monitored by your device with the Fitbit app.

How do I reset my Alta HR Fitbit?

Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

Can I delete my Fitbit account and start over?

You can delete your Fitbit account at any time on the Fitbit mobile app or website. After you choose to delete your account, you have one week to change your mind, and then all data is deleted from your account within 30 to 90 days. You can delete your account from the Fitbit app or using the Fitbit web page.