Quick Answer: Does AppleCare Replace Or Repair?

When Apple sends a replacement product is it new?

If it was in warranty it should be new.

As per the warranty terms or out of warranty terms, your replacement phone “can” be a refurbished unit, which will be indistinguishable from new.

Most replacement units are refurbished.

You might want to read the warranty terms, as nothing could be further from the truth..

Does Apple 1 year warranty cover cracked screens?

If you are still under AppleCare, AppleCare+, or the 1 year manufacturer’s warranty and you have a broken screen AND another issue that is covered under warranty, Apple will actually replace your device for free — IF the other issue is not in any way connected to the screen break.

Can you fix a shattered iPhone back?

Truly, the only tried and tested repair option for your iPhone’s cracked back glass is by entrusting it to the professionals at Apple. … However, if you’re unlucky enough to be stuck with out-of-warranty prices, this repair can run as little as $349 for an iPhone 8 to as much as $599 for an iPhone 11 Pro Max.

Are AppleCare replacement phones refurbished?

As for a replacement, they do NOT give you refurbished phones, nor are they new. The replacement phones specifically built for being used as replacements, meaning they are new.

Does Apple replace phones for free?

Apple offers a service for out-of-warranty iPhones so while it is unlikely you can get it fixed for free you may be able to get a replacement for a knocked down price. … However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.”

Do Apple products have 2 year warranty?

Apple warrants the Apple-branded hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by the end-user …

Can the back of an iPhone 10 be replaced?

The back glass is connected to the iPhone X’s housing with both glue and tiny welds, meaning there’s unlikely to be a simple way of removing and replacing it anytime soon. … Worse, the price to repair an out of warranty iPhone X is incredible. Replacing the iPhone X’s screen will run you $279 at an Apple Store.

Is it worth it to get Apple care?

If you paid $129 for AppleCare+ on each phone, and $29 for the screen repair, you’d be paying around $160 in total every two years for phone repairs. … If, however, you tend to break your phone less often than every two years, AppleCare+ is almost definitely not worth it.

Does AppleCare cover cracked back?

Instead, the back glass is generally subject to the $99 “other damage” fee, plus tax. … AppleCare+ extends Apple’s limited warranty on the iPhone for an extra year, and adds up to two incidents of accidental damage coverage for a nominal fee.

How much does a replacement phone cost with AppleCare?

Enjoy peace of mind when you buy AppleCare+ for iPhone. Each incident is subject to a service fee of A$45 for screen damage, or A$149 for any other damage.

How long does it take for Apple to send a replacement iPhone?

Ordinarily, you can get a replacement at an Apple Store the same day you take yours in for evaluation. If you use the Apple Express service where they ship you a replacement and you ship your malfunctioning unit back, the turn around time in the USA is usually no more than 3-5 days.

How long does it take Apple to repair a phone?

Service arranged through Apple takes approximately one week from the day your iPhone is shipped to Apple. If service was arranged through your carrier, please contact them directly for details.

Will Apple send me a replacement iPhone?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPhone before you return your product to us. We’ll include packaging to return your damaged or non-working product. Contact Apple to make an Express Replacement Service request.

What reasons Will Apple replace iPhone?

Here’s How Apple Decides If You Deserve a Free iPhone Repair or ReplacementGeneral Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. … Water Damage. … Cosmetic Damage.

Does AppleCare cover screen damage?

If you have AppleCare+, you can use it to cover screen repair. AppleCare+ includes two incidents of accidental damage coverage. Each incident has a service fee. If you don’t have AppleCare+, you’ll pay the out-of-warranty fee.

How long does the warranty last on an iPhone?

one yearThe Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Can Apple tell if I dropped my iPhone?

3 Answers. They can use the accelerometer logs from the phone itself to tell instantly. Also damage even subtle is noticeable on the inside of any apple device. No there is not shock indicators in any iPhone Apple has made.